Privacy Policy

Effective Date: August 27, 2026

M&G Roofing Services LLC (“M&G Roofing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit mgroofingtriangle.com, submit an appointment request, request an estimate, call us, email us, or otherwise communicate with our company.

By using our website or submitting information through our forms, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide, including:

• First and last name
• Email address
• Telephone number
• Property address, city, state, and ZIP code
• Preferred appointment date and time
• Roofing services requested
• Project details and messages
• Photographs or files related to your property or roofing project
• How you heard about our company
• Communication preferences
• Any other information you choose to provide

Please do not submit sensitive personal information that is unnecessary for evaluating or completing your roofing project.

2. Appointment Requests and DripJobs

Our appointment request form is provided through DripJobs, a third-party customer relationship management and scheduling platform.

When you submit the appointment form, the information you provide is transmitted to and processed through DripJobs so we can:

• Review your roofing request
• Contact you about your project
• Schedule or confirm an appointment
• Send appointment reminders
• Provide estimates and project-related information
• Maintain records of customer communications
• Follow up regarding requested roofing services

Your information may also be subject to DripJobs’ own Terms and Privacy Policy. We encourage you to review those documents before submitting the form.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages visited
• Date and time of access
• Referring website
• General location derived from an IP address
• Website performance and interaction data

This information may be collected through server logs, cookies, analytics services, security tools, and similar technologies.

4. How We Use Information

We may use collected information to:

• Respond to questions and service requests
• Schedule and confirm roofing appointments
• Prepare estimates and recommendations
• Communicate about current or potential projects
• Provide residential and commercial roofing services
• Send appointment and project reminders
• Improve our website and customer experience
• Protect the website against fraud, spam, and security threats
• Maintain business and transaction records
• Comply with applicable legal obligations
• Establish, exercise, or defend legal claims

5. Calls, Emails, and Text Messages

When you provide your telephone number or email address, you authorize M&G Roofing to contact you regarding your request, appointment, estimate, or roofing project.

If you consent to receive text messages:

• Message frequency may vary.
• Message and data rates may apply.
• Consent to receive marketing messages is not a condition of purchasing services.
• Reply STOP to opt out of text messages.
• Reply HELP for assistance.

We will process valid opt-out requests as required by applicable law. Opting out of promotional messages does not prevent us from sending necessary non-promotional communications about an active appointment, transaction, or roofing project when legally permitted.

6. How We Share Information

We may share information with service providers that assist us in operating our business, including:

• DripJobs and other customer management platforms
• Website hosting and maintenance providers
• Email and communication service providers
• Scheduling and appointment systems
• Analytics and website performance providers
• Spam prevention and security services
• Professional advisers when reasonably necessary

These providers may access information only as necessary to perform services on our behalf or as otherwise permitted by their agreements and privacy policies.

We may also disclose information:

• To comply with applicable laws, subpoenas, court orders, or legal proceedings
• To protect our company, customers, property, or legal rights
• To investigate suspected fraud, misuse, or security incidents
• In connection with a merger, acquisition, financing, reorganization, or sale of business assets

M&G Roofing does not sell personal information for monetary compensation.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember user preferences
• Measure website traffic and performance
• Improve website usability
• Help prevent spam, abuse, and fraudulent submissions

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website features.

8. Google reCAPTCHA

Our appointment form may use Google reCAPTCHA to protect against spam and automated submissions. When reCAPTCHA is used, Google may collect device, browser, interaction, and technical information according to Google’s Privacy Policy and Terms of Service.

9. Photographs and Project Information

You may have the option to upload photographs related to your roof or property. These photographs may contain identifying details about the property, its location, or surrounding areas.

We use submitted photographs to evaluate roofing needs, prepare for appointments, develop estimates, and communicate about requested services.

We will not use customer-submitted photographs for advertising, social media, portfolio displays, or promotional purposes without obtaining appropriate permission.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to your request
• Provide requested roofing services
• Maintain customer and business records
• Resolve disputes
• Enforce agreements
• Comply with legal, accounting, insurance, or tax obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You submit information electronically at your own risk.

12. Your Privacy Choices

You may contact us to request that we:

• Provide information about the personal information we maintain about you
• Correct inaccurate information
• Delete information when legally and operationally permitted
• Update your communication preferences
• Stop sending promotional emails or text messages

We may need to verify your identity before processing certain requests. We may retain information when necessary to comply with legal obligations, complete transactions, resolve disputes, or protect legal rights.

13. Children’s Privacy

Our website and roofing services are intended for adults and property owners. We do not knowingly collect personal information from children under 13.

If we learn that a child under 13 submitted personal information without appropriate parental consent, we will take reasonable steps to delete it.

14. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, content, or practices of third parties.

Review the privacy policy of any third-party website before submitting personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, technology, business practices, or legal obligations.

When changes are made, the revised policy will be posted on this page with an updated effective date.

16. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, contact:

M&G Roofing Services LLC
199 Cypress Creek Farm Rd
Sanford, NC 27332
United States

Phone: +1 984-394-8058
Email: mgroofing2026@icloud.com
Website: mgroofingtriangle.com